Question 1

What types of products do you offer?

Accepted Answer

We specialize in custom items, including apparel, accessories, and home decor. Each product can be personalized to suit your style and needs.

Question 2

How do I place a custom order?

Accepted Answer

To place a custom order, simply select your desired product on our website, choose your customization options, and follow the checkout process. Make sure to double-check your details before finalizing your order!

Question 3

What is the processing time for orders?

Accepted Answer

Typical processing time is 3-5 business days. Custom items may take longer based on complexity. You will receive a notification when your order has shipped.

Question 4

What shipping options do you offer?

Accepted Answer

We offer various shipping methods at checkout. Shipping costs and delivery times depend on your location and the chosen shipping option.

Question 5

Can I return or exchange a custom item?

Accepted Answer

Due to the personalized nature of our products, all custom items are non-refundable. If you receive a defective or damaged item, please contact us within 7 days of delivery for assistance.

Question 6

How can I contact you for support?

Accepted Answer

You can reach us at 1-407-676-3304 or email cscimprints@gmail.com (mailto:cscimprints@gmail.com)for any questions, concerns, or support regarding your order.

Question 7

Do you offer bulk or wholesale orders?

Accepted Answer

Yes! If you’re interested in bulk or wholesale orders, please contact us directly at 1-407-676-3304 or email cscimprints@gmail.com (mailto:cscimprints@gmail.com)for more information and pricing.

Question 8

What if I made a mistake on my order?

Accepted Answer

If you notice an error, please contact us as soon as possible. We can make changes to your order before it is processed, but once it’s in production, we cannot make modifications.

Question 9

Do you ship internationally?

Accepted Answer

Currently, we primarily ship within the U.S. For international shipping inquiries, please reach out to us directly.

Question 10

How do I care for my custom items?

Accepted Answer

To ensure longevity, please follow the care instructions included with your order. Generally, we recommend washing in cold water and air drying when possible.

FAQ